Watch Rip Off Britain Season 12 Episode 4 Online

Gloria Hunniford, Julia Somerville and Angela Rippon hear how dozens of drivers have lost thousands of pounds to a company that sold their car for them but didn’t pass on a penny of the cash. With more of us than ever before using social media to shop, the team investigates the online retailers whose slick-looking profiles hide decidedly shabby service. And there’s more essential consumer advice in the popup advice clinic, where our experts help a man who ended up thousands of pounds under-insured after using a price comparison site.