Watch Rip Off Britain Season 12 Episode 18 Online

Julia Somerville, Angela Rippon and Gloria Hunniford hear from the people who fought back against the thieves stealing their mail and their identities. They also meet parents facing eye-watering phone bills racked up by their unsuspecting children despite doing everything they could to stop that happening. Also, the banks who don’t like to say yes: how some customers have been left with no access to their cash after being frozen out of their bank accounts. And there is another bumper crop of free expert advice at the pop-up shop.